Agenda item

Wiltshire Police Chief Constable

To receive an update from Catherine Roper, Wiltshire Police Chief Constable.

Minutes:

The Wiltshire Police Chief Constable provided her update directly after the Neighbourhood Policing Update.

 

The Area Board received an update from Catherine Roper, Wiltshire Police Chief Constable. The update included but was not limited to the following points:

  • It was outlined that in the summer of 2022, Wiltshire Police had been placed into “Engage” by the independent auditor after it had not provided a satisfactory service. Since then, in May, the force had recently been taken out of “Engage”, which demonstrated that it was making process with investigations, protecting the vulnerable and responding to crime.
  • Wiltshire police had since had a further PEEL inspection on 15 August, where significant improvements had been made over the ten graded categories, with no areas graded inadequate with all areas showing an increased improvement, particularly in community engagement.
  • Whilst some areas were recognised as improving, some were recognised as not being where they should be, therefore the Chief Constable aimed to improve these areas.
  • It was outlined that regarding the Control Room, there was a statutory duty to respond to 999 calls within 10 seconds and that previously Wiltshire had been the worst performing force for this but had since improved to rise 8 places and answer more calls within 10 seconds.
  • The impact of the re-establishment of dedicated Neighbourhood Teams was discussed.
  • It was outlined that there had been a drive to increase the Police’s online presence.

 

After the update, there was time for the following questions and points to be raised:

  • Clarity was provided that a “Right Care, Right Person” approach had been implemented by Wiltshire Police at the end of 2023 with an aim of recognising the right service for the right situation. This approach had been implemented on three levels with partners invited to attend group meetings. In the coming weeks a review was set to take place to investigate whether the Police should always need to attend 999 calls with it acknowledged that sometimes they aren’t the right service for the emergency.
  • A point was raised regarding the Police and Crime Commissioner’s Police and Crime Plan, with it suggested that there was a rural bias within the document, though it had been suggested that the plan would be data driven. It was also suggested that residents were unhappy with spending £100million and £20million on police facilities in Devizes and Salisbury. The Chief Constable suggested that it would be inappropriate for her to respond to these points as this would be within the remit of the Police and Crime Commissioner, though she would be happy to pass the points that had been made onto the Commissioner.
  • The Chief Constable provided assurance that rural crime was within the three priority areas that she had identified for the policing approach, which was aligned with data and demand.
  • Gratitude was given to the Neighbourhood Policing Team for their work on drug misuse and selling, with there being a clear decline in the crime rate once individuals are arrested.
  • A suggestion was made that the Police could use drug dogs to check people attending high footfall places, with examples provided of work conducted in the Taunton area. A response was provided that the Neighbourhood Policing Teams had a proactive approach to drug seizure and possession and that unfortunately the force only had a small number of dogs which would generally be deployed to dynamic events. The idea of using sniffer dogs was received as a positive suggestion and that the Police would be implementing Stop and Search to further increase results.
  • A point was raised regarding the parking within Oldfield Park as there had been issues with obstruction, to which it was agreed that Sergeant Sadowski would attend the area in the days after the meeting to assess the situation.
  • A further point was made regarding youths gathering around the railway station, with it hoped that the Neighbourhood Policing Team would work alongside the British Transport Police to prevent crime. Assurance was provided that the British Transport Police would be invited to local tasking issues with an aim to resolve issues rather than displace them.
  • Detail was provided that the Constabulary was now fully recruited to the budget that it had been allocated and that reviews were set to take place to ensure that people possessing skills were within the rights teams to make the greatest impact. Reference was made to the quality of the young people joining Wiltshire Police.
  • Gratitude was placed towards the Police for their work in rural areas.