Issue - meetings
Annual Report of the Local Government Ombudsman (tbc)
Meeting: 22/09/2010 - Standards Committee (old regime) (Item 72)
72 Annual Report of the Local Government Ombudsman
To consider the annual report of the Local Government Ombudsman
Supporting documents:
- Annual LGO report to Standards 09 10, item 72
PDF 55 KB
- LGO Annual Review 2009 10, item 72
PDF 531 KB
Minutes:
The committee considered the report of the Local Government Ombudsman for the period 2009-10 which was the first Annual Report from the Local Government Ombudsman since becoming Unitary.
It was noted that complaints and/or enquires from the Ombudsman have dropped by 29% since the publication of the last report, although the response times were still slightly above the target time.
Resolved
- That the report be noted
- To agree that the response times need to improve to meet the Local Government Ombudsman’s target.
