37 Status Report on Complaints made under the Code of Conduct
To consider the report of the Head of Governance
Supporting documents:
Minutes:
The Committee discussed the Code of Conduct Complaints Status Report expressing their concern over several cases where the length of time from receiving the complaint to a conclusion was considered to be too long. The Head of Governance explained that complaints that had been dealt with in the early months of the formation of the Unitary Council had taken longer to process due to the heavy workload, complexity of the allegations and lack of resources. This had been rectified. The delays were regrettable but newer complaints were dealt with more effectively. It remains a key objective to improve the efficiency of the process.
Resolved:
To note the report.