Issue details

Day opportunities transformation

The current model of commissioning day opportunities for adults does not meet our corporate objectives of empowering people, supporting resilience and promoting independence.

Currently, we spot-purchase most day opportunities - these arrangements lack service specifications and/or outcomes, and there is a lack of transparency around whether these services meet customers' needs and aspirations. Existing day opportunities offer limited choice and control for customers. The offer is usually buildings-based and provides a traditional menu of activities.

This plan will set out how we will modernise our offer, and a proposed procurement route to achieve this.

Decision type: Key

Reason Key: Expenditure > £500,000;

Decision status: For Determination

Notice of proposed decision first published: 11/12/2021

Decision due: 29 Mar 2022 by Cabinet

Lead member: Cllr Jane Davies, Cabinet Member for Adult Social Care, SEND and Inclusion

Lead director: Alison Elliott (Director - Commissioning)

Department: Joint Commissioning

Contact: Robert Holman.

Consultation process

Wiltshire Centre for Independent Living and Wiltshire Parent Carer Council have done significant work both before and during the pandemic in hearing from customers about what a good day looks like.

The service specification for day opportunities will emphasise our wish to move away from buildings-based day services where people have to fill around services, towards those which are community-based, use existing assets in Wiltshire, and which fit around the unique needs and preferences of the customer.

We will build on the co-production work carried out by Wiltshire CIL in 2019 and 2021, by doing further work with customers to feed their views directly into the service specification. Over time, we will work with customers and the market to encourage micro-enterprises (particularly those led by customers) to develop and join the open framework.

We will also carry out extensive market engagement as part of the procurement process.


Full list of consultees tbc

Agenda items


  • Day opportunities transformation