36 Business Plan Scorecard Report
Report of the Service Director
Policy, Performance and Partnership is circulated
Supporting documents:
Minutes:
Councillor John Brady, Cabinet Member for
Finance, Performance and Risk, presented a report which provided a
summary of progress against Wiltshire Council’s Business
Plan, including:
- Performance indicators for Community
Results and Council Performance for the period April to December
2011.
- The status of the Council’s
main programmes.
Comments and questions were
raised on the plan as follows:
- Ref 2005 – Concern was raised
in relation to the low figure for the number of children in care
getting 5 A*-C GCSEs. However, Scrutiny
had identified that this was due to children in care often taking
their exams in different timescales, which the monitoring did not
take into account.
- Ref 2001 – It was noted that
there was a constant need for volunteers as foster carers, and
another recruitment campaign would be run.
- Ref 3007 – Councillors
welcomed the high number of volunteers in the Library Service,
commenting that this was a great example of using community
involvement in running and extending service availability.
- Ref 5001 – Concern was raised
over the fall in customer telephone call connection
rates. This was being addressed and
figures had improved since November 2011.
- Ref 6001 – Concern was raised
over the high level of alcohol related hospital
admissions. It was noted that the
licensing service was taking action against irresponsible licensees
who sold alcohol to under 18s, and to people who were already
drunk, and there had been a number of successes in this area
recently. However, it was noted that
licensees were under pressure to maintain sales due to rents and
prices increasing, and were also faced with difficulties caused by
fake IDs. It was reported that the
Touch2ID scheme had proved successful in the Melksham area.
Resolved:
To
note progress against the Business Plan.
Reason for Decision
To provide Cabinet with a
summary of progress against the Business Plan.