111 Local Healthwatch and NHS Complaints Service
Report by the Service Director for Communities.
Supporting documents:
Minutes:
Public Participation
Mr Phil Matthews, Chairman of Healthwatch addressed Cabinet on this item, supported the proposals and thanked officers particularly Julie Martin and Dot Kronda for all their help.
The Health and Social Care Act 2012 required Wiltshire to arrange for Local Healthwatch to start from 1 April 2013. The Council was also required to commission an NHS complaints advocacy service to also start from 1 April 2013.
The Deputy Leader, presented a report which outlined proposals for Healthwatch Wiltshire, building on the work undertaken so far. The report also sought agreement for the next steps in commissioning both Local Healthwatch and an NHS complaints advocacy service. The report set out the proposed governance and funding for Healthwatch and the advocacy service to make sure they were ready to start on 1 April 2013.
Healthwatch was a new organisation concerned with strengthening the collective voice of local people and their influence on both health and social care. Local Healthwatch would inform the Joint Strategic Needs Assessment and joint health and wellbeing strategies on which local commissioning decisions would be based through its seat on the Health and Wellbeing Board.
Local Healthwatch will have more statutory responsibilities than the Local Involvement Networks (LINk’s). In Wiltshire the current Local Involvement Network was known as WIN (Wiltshire Involvement Network) Healthwatch in Wiltshire (to be known as Healthwatch Wiltshire) would assume responsibility for existing Local Involvement Network (WIN) functions and assume new responsibilities. It would be independent from the Council and would be a social enterprise. The Council could decide what form of Healthwatch would best suit Wiltshire, based on local requirements. It would be accountable to the people of Wiltshire, Healthwatch England and also to the Council.
The Deputy Leader moved the proposals with a minor amendment to the first and fifth bullet point of the report as reflected in the resolutions below.
Resolved:
That Cabinet approve the following:
3. The proposed funding levels as detailed in the report be agreed (paragraph 54, 55 and 62).
Reason for Decision
There is a statutory requirement under the Health and Social Care Act (2012) for the Council ... view the full minutes text for item 111