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Democratic ServicesWiltshire Council
County Hall
Trowbridge
Wiltshire
BA14 8JN
Agenda
Venue: Meeting Room, City Hall, Malthouse Lane, Salisbury SP2 7TU
Contact: Rita Sanders, Democratic Services, 01225 718 375, Email: rita.sanders@wiltshire.gov.uk
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Communicating differently
Target audience: All councillors looking to develop a fresh approach to the way that they communicate.
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Introduction / What is it about? Aim
This workshopaims toincrease confidenceand flexibilityin dealingwith peopleand improve effectiveness byintroducing youto moreadvanced communicationskills.
Objectives
By theend ofthis one-dayworkshop participantswill beable to:
• understand theimpact ofvoice, bodylanguage andbehaviour onothers
• develop trustand presence • reduce defensiveness andremove limitingassumptions inpeople's thinking
• develop problem-solvingstrategies usingcreative thinking
• develop listeningand questioningskills
• have strategiesfor managingemotions
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Cost to Town and Parish Council members wishing to attend: £80 per attendee, which includes refreshments and all course material Please note that payment would be required before attending the course. Confirmation of bookings would be sent as soon as possible. Applicants will be put on a waiting list as Wiltshire councillors have first priority when booking.
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