Issue details

Wiltshire Council receives a high volume of requests for parking restrictions every year. In order to manage this demand in August 2011 a new procedure was developed and agreed, which involved the initial requests being managed by the Town and Parish Councils and submission on an annual basis to the Network Managers Team. On receipt of the annual submissions, officers would assess each individual request against a scoring matrix in order to determine a priority of order for progression.  These were then reported to the Cabinet Member for approval and a number of schemes (dependent on funding and staff resources) were agreed for progression.

Since the introduction of this process, there have been a number of staff changes in the Network Manager’s team and the impact of the voluntary redundancy programme has meant a reduction in the staffing resources and high staff turnover has heavily impacted on the ability of the team to deliver the parking reviews.  There is now a considerable backlog of outstanding requests from Town and Parish Councils. In addition to the staff resource issues, the funding available for this type of work has been reduced.

In order to be able manage this backlog it is proposed to change the way requests are assessed.  This report sets out the current programme, the outstanding areas for review, outlines the proposed way forward and identifies the priority list for the next few years.